Privacy Policy

Active Starz Sports (“we”, “our”, “us”) is committed to safeguarding the privacy of all students, parents, and visitors to our website. This policy explains how we handle your personal information in line with the UK General Data Protection Regulation (GDPR).

1. Information We Collect

• Parent/guardian contact details (name, email, phone).
• Player details (name, age, medical information where necessary for safeguarding).
• Booking and payment information (via Cal.com and Stripe).
• Performance and analysis data (video footage, progress notes, and reports).

2. How We Use Your Data

We process data for the following purposes:

• Managing bookings and payments.
• Delivering football coaching and analysis services.
• Safeguarding and child protection compliance.
• Providing progress feedback to parents.
• Sending essential updates about sessions, venues, or policies.

3. Legal Basis

We rely on parental consent, contractual necessity (to deliver services), and safeguarding requirements as our lawful basis for processing data.

4. Data Sharing

We do not sell personal data. Data may be shared with trusted third parties strictly for service delivery:

• Cal.com (for bookings).
• Stripe (for payments).
• Safeguarding authorities (if required by law).

5. Data Retention

We retain personal data only for as long as necessary. Player records are deleted within 12 months of leaving Active Starz Sports unless legal obligations require otherwise.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or deletion.
• Withdraw consent where applicable.

7. Contact Us

For privacy concerns or data requests, please contact us at info@activestarz.co.uk.